Privacy Policy

Welcome to Augur (accessible at augur.bot, and hereafter referred to as "Augur", "Platform", "We", "Us", or "Our"). We are committed to safeguarding your privacy and ensuring the security of all data handled across our platform.

This Privacy Policy details how we handle, collect, compile, process, and protect your information when you register an account, access our brand intelligence and monitoring dashboards, or utilize our predictive sentiment analytics services.

By accessing our platform or utilizing our services, you acknowledge that you have read, understood, and consented to the data practices described in this Privacy Policy.

To deliver enterprise-grade brand intelligence, stance prediction, and real-time sentiment analysis, we collect two categories of information: Account Information and Monitoring Information.

A. Account & Profile Information

When you register on Augur, request demos, or subscribe to packages, we collect:

• Identity Data: Full name, company affiliation, corporate role, and credentials.
• Contact Info: Business email address and correspondence phone numbers.
• Billing Information: Billing address, company taxation identifiers, and details processed via our secure payment partners (we do not store credit card credentials directly on our databases).

B. Brand Monitoring & Public Social Data

Our platform aggregates public digital content to generate intelligence. This includes:

• Public Posts & Metadata: Mentions, posts, hashtags, and social interactions related to specified brand tracking profiles (retrieved via official public APIs of platforms like Twitter/X, Facebook, and Instagram).
• Stance & Sentiment Markers: Public content analyzed solely for statistical tracking, stance scoring, and opinion-risk categorization.

Augur utilizes data strictly to operate our platform, generate brand performance indexes, and support business operations. The primary operations include:

We value your data privacy and will never sell, lease, or distribute your private database configurations, brand tracking keywords, or user accounts to advertisers or brokers.

Data may be shared in limited circumstances to fulfill operations:

• AI Infrastructure & Large Language Models: To offer state-of-the-art stance and predictive sentiment calculations, text snippets may be processed via secured, enterprise-grade AI APIs (such as Google Gemini). These inputs are processed over encrypted channels and are not used by third-party AI systems to train public foundation models.
• Cloud Infrastructure Providers: Host platforms, serverless database operators (like Neon DB), and analytics providers who support our core servers under rigorous non-disclosure agreements.
• Compliance with Legal Authorities: If required by valid court warrants, subpoena requests, or national security regulations, we may share information to comply with law enforcement requirements.

Augur maintains industry-leading technical and organizational security configurations to prevent accidental loss, unauthorized access, alteration, or disclosure of platform databases:

While we deploy strict firewall protocols and conduct routine security audits, no digital transmission can be guaranteed as 100% secure. If you suspect any platform access credentials have been compromised, please report this to our trust team immediately.

We respect global privacy standards, ensuring data rights are granted to users globally. Under guidelines such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you are entitled to:

To exercise any of these compliance rights, submit a formal request via email to our legal desk at support@augur.bot. We respond to all verified global rights claims within 30 days.

We may refine and update this Privacy Policy from time to time to adapt to changes in global data compliance regulations, platform upgrades, or public social API changes.

When modifications are made, we will adjust the "Last Updated" timestamp at the top of this document. For significant alterations that impact your core rights, we will provide conspicuous notifications (such as an overlay banner or direct email notices to registered administrators).